I can't find any of the sims/lots I have downloaded from the Sims 4 Gallery. I went onto the Gallery website and 'downloaded' several things (it showed up with a little tool that said 'add to downloa...
@norac666 I understand you do not have the option to enter the Gallery from the game. This option is set by Origin, If you have created an account and you have indicated that you are less than 16 years old this option will be not available. Probably it is also a reason that despite downloading items from the on-line gallery it does not appear in your game. To change this, you have to contact an EA consultant
Unfortunately they seem to be ignoring me lol They said they'd send me a link but they haven't (it's not in my spam folder either) and now I'm on a new chat trying to explain this all but they've stopped responding to me and I don't know whether to wait or not because it's been ten minutes and they didn't say they were going to do anything. My internet connection is fine though