I have never had this issue, and i even deleted my largest family to see if it would help but it didnt i would like to know how long this is going to be going on i cant play it this way while freezing, and with all the money i have invested in this game i am hoping it gets fixed soon... i do see that others are having same issues,
Could you please provide the following information
Could you post your Computer's DxDiag?
i don't know how to get that information, and as far as i know nothing i have changed on my sims no mods or cc
Just follow these instructions:
LastCrash/LastException files can be found in Documents\Electronic Arts\The Sims 4
i think this is it
Hi Bossymama89
looks like there's an issue with your graphics drivers.
Moving this to PC Tech for better help with this.
Bossymama89 It looks like your GPU is disabled in software, so please reenable it. Click Windows key-X, select the Device Manager, expand Display Adapters, right-click the AMD Radeon entry, and choose Enable. Then restart your computer and try again to play.
