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gingo728's avatar
gingo728
31 days ago
Solved

Game crashes on launch

Hello, So my game worked fine yesterday after I updated it.  I tried playing today and it crashes upon launch.  I repaired my game in EA, removed entire mods folder, deleted cache files, and updated...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    30 days ago

    @gingo728  A couple of the crashes in your dxdiag are from the EA App, so please uninstall the App with Revo Uninstaller (the free version is fine).  Use the Intensive scanning method when asked, restart your computer, and download a fresh copy of the App installer.

    If this doesn't help, try playing while your computer is offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

    If that doesn't help either, please try a new save, still while offline.

puzzlezaddict's avatar
puzzlezaddict
Hero+
30 days ago

@gingo728  I'm glad to hear that helped, but it would be pretty unusual for all your saves to be corrupt.  So I'd suggest trying one or a few of them to see whether they're salvageable.  Hopefully at least some are.

gingo728's avatar
gingo728
30 days ago
@puzzlezaddict I was able to use an older version of the save I had been using. Thank you again for your time and assistance!

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