Game Crashes When Traveling Between Lots
Since latest update on 8/19, my game crashes whenever I manually travel between lots. This effects every household in the game. My Sims were able to travel to the vet clinic they own by clicking on the travel to button in the owned businesses panel and Sims can travel home by clicking on the home button on their icon. But the game crashes when using the phone to travel. This is true in all households and no matter what lot they want to travel to in any world. I haven't been able to screenshot it because it happens quickly, but what happens is the Sims leave as normal and the loading screen appears but when the loading screen ends, for a split second an image appears from the last moment they were previously on the lot (if returning to that lot) or it goes white (if traveling to a lot they had not previously been too). I see a lot of bug reports saying households won't load. I have no issue with households loading or gameplay until I go to leave the lot.
I'm going to move this to PC Tech. Might have something to do with the the intel chip and the changes with DX11.
Do you see an option to go back to DX9 in the game options ? (don't know from the top of my head where they are but probably in the graphics section). If so, try if it works if you go back to DX9.
Also check if there are newer drivers for your card (someone in PC Tech can help you better then me)