Hello
My game has been repaired through EA app, I have removed mods and updated all mods, I have tried this both with and without mods and the problem still occurs.
My game loads fine, plays fine, but if I use CAS and then exit from CAS, the game crashes.
How can I fix this?? Thanks
shoopzoop As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see whether you can use and exit CAS as normal.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
