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Mooshry1's avatar
5 months ago
Solved

Game Crashing Randomly After Update

So, I've been playing Sims 4 for a while, and I recently updated to the new update. I've updated all my mods as usual, but now in the game it's crashing all over the place when previously it never crashed before. It mainly happens in Manage Worlds or when leaving CAS. I tried taking out all my mods and playing vanilla, doing 50/50, doing a whole folder refresh, clearing EA App cache, but nothing works. I know the game runs on my PC since it's been running just fine all this time. What's happening? I've attached the DxDiag to see if anyone can figure out what's going on. But for now it seems my SIms 4 journey ends here.

  • @Mooshry1  Please remove Reshade, at least for now.  (Your dxdiag says that one of its components is crashing.)  Delete everything that might be related to Reshade, then repair the game again.

    If you get another crash, please try a new save with no mods or custom content present and let me know how it runs.  Even if you've tried it before, please try again with Reshade removed.

    For the lastcrash, you'll need to delete the first line in order to upload it as a .txt file.  Or you can create a .rar file instead, or you can copy and paste the text into a reply here (please use a spoiler).

9 Replies

  • I wanna upload the lastCrash file too, but it has a weird error that the content doesn't match its txt extension.

  • @Mooshry1  Please remove Reshade, at least for now.  (Your dxdiag says that one of its components is crashing.)  Delete everything that might be related to Reshade, then repair the game again.

    If you get another crash, please try a new save with no mods or custom content present and let me know how it runs.  Even if you've tried it before, please try again with Reshade removed.

    For the lastcrash, you'll need to delete the first line in order to upload it as a .txt file.  Or you can create a .rar file instead, or you can copy and paste the text into a reply here (please use a spoiler).

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    @Mooshry1  I can't find anything useful in that file, sorry (not your fault, just the file itself).  So please do remove Reshade and let me know what happens.

  • Mooshry1's avatar
    Mooshry1
    5 months ago

    It seems that was the issue! I got rid of GShade, entered the game, did the usual loop of loading the save, going into CAS, leaving CAS without doing anything, and entering a household (which would always crash during one of these steps), and did it multiple times and did a few extra actions I thought would crash it, and it never did. I think it's fixed for now, but I can never trust this game when it comes to stability- Could've just been a fluke...

  • so ive had a similar issue, i updated the game, and its whenever im in build mode and using the sims 3 camera, it will just freeze my entire game, and then just crash out on me, ive removed all mods, repaired the game twice now, deleted localthumbnail cache, ive tried to do what i can, but it just wont work

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