game crashing since May 12th update
My game has very very rarely crashed in the past but since the May 2026 update it has crashed a few times. i don't play with mods or cc and i have repaired the game through the EA app. It's frustrati...
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kitaxia Most of the Sims 4 errors in your dxdiag are associated with high-end Intel processors that the motherboard can overclock by default. Sometimes updating the BIOS helps, and it looks like your BIOS version is somewhat old (although I can't be sure due to how MSI lists updated versions on its download page.) I believe this is your board:
https://www.msi.com/Motherboard/PRO-Z690-A-DDR4/support
But double-check the model before downloading anything. You can find it printed on the board itself as well as on the board's box, if you built the computer yourself, or in any documentation you received from the system integrator, if you bought the computer already built. The most recent BIOS version is from April 7, so unless you've specifically updated the BIOS since then (which is its own manual process, not something Windows would do for you), please install the newest version and test again.
If that doesn't help, boot into BIOS and disable CPU Turbo Boost, which should be somewhere under Advanced settings. It might have a slightly different name, but Turbo should be part of it. If you're not sure what you're looking at, feel free to take a screenshot or photo and post it here.
Thank you puzzlezaddict. I will update my bios and let you know how this goes either way. Appreciate you and the work you and colleagues do for us avid simmers. :)
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