Game Crashing
Since the last update, my game keeps crashing. It's gone down 3 times in the last hour, and all I'm doing is trying to play. The first time I was building a house, the second and third times I was playing my sim as normal. I'm not using mods or cheats. I'm doing anything with the packs that have had issues.
@drl0llip0p I would suggest disabling Steam on startup, since you can always open it manually when you need it. Disabling OneDrive is more complicated if you're using it, but let me know if you'd rather be rid of it—disabling it entirely is a multi-step process. Your memory use looks fine though, no indication of what could have been eating all that RAM when you ran the dxdiag.
Just to be on the safe side, I'd suggest running a malware scan. I'm not saying your computer definitely has a virus, only that unusual behavior merits some testing. Please download Malwarebytes (the free trial is fine) from here:
https://www.malwarebytes.com/mwb-download
Open it, click Scan > Custom Scan > Configure Scan, check all the boxes both for all scan types and for your C drive, and let it do its job. This could take anywhere from a few minutes to several hours, depending on the amount of data and whether the scan finds anything., so you may want to set it to run while you're doing something else. Please attach its report so I can take a look.
When you're done, restart your computer and try playing Sims 4, with nothing else open other than the EA App (and Steam if you play through Steam). If you get another crash, please provide the associated crash dump. Click Windows key-R and copy and paste this:
%LocalAppData%\CrashDumps
When you enter, you'll see a list of .dmp files. If one of them is from Sims 4, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here. If you see a crash dump that was written at exactly the time the game crashed, I'd like that too. But in either case, please only upload files from the most recent crash.
