mjh6sj9ea4rx Your dxdiag lists a couple of crashes of the graphics driver, so please start with a clean uninstall and reinstall of the driver. Here's how:
https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html
Please also update your motherboard's BIOS, if you don't already have the newest version. I believe this is your board, but double-check the model number:
https://www.gigabyte.com/Motherboard/B760M-C-rev-10/support#Support-Bios
The newest BIOS is F15, whereas your dxdiag lists your current version as F7 YY, so I think it's outdated, unless there's some weird naming scheme here. The idea here is that there was a stability issue with your generation of CPU, at least the higher-end models, that was resolved in large part with microcode updates towards the end of 2024. Since version F7 is from 2023, this could be part or all of your issue, and a couple of the Sims 4 errors in your dxdiag look like what we see when this instability affects the game.