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avocadoes12's avatar
avocadoes12
Rising Rookie
5 months ago

Game doesn’t work with mods

About 2 months ago I was very reliant on CC and mods, 10GB of it in total on my computer which can hold 480GB so storage was no issue. Until one day, it just stopped working. My game was extremely laggy even after I updated mods and removed conflicting cc, and even script mods. So I ran the game fresh after uninstalling then reinstalling, still not working. Even without mods the most my FPS would go was 60 and lowered to 24. Now even having a singular cc in the mods folder makes the game laggy, just one! Perhaps it was the update in October that messed up my game. I’ve even been running it with no tray or saved. I can provide anything if asked to find the problem. Please help!

cc or mods removed
custom content (cc)
lag

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    avocadoes12​  Most of the errors in your dxdiag are generic, but one is a crash of a graphics driver, so let's start there, specifically with a clean uninstall and reinstall of both drivers.  Here's how:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

    You can download fresh copies of the drivers from the Dell support page for your computer:

    https://www.dell.com/support/product-details/en-us/product/inspiron-27-7710-aio/drivers

    You'll need both the Intel and Nvidia drivers from 2025.  The proper order of operations is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.

    If that doesn't help, please try playing with your computer offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

    Please continue to test in a clean folder with no mods or cc, at least until the game is running as it should.

  • avocadoes12's avatar
    avocadoes12
    Rising Rookie
    5 months ago

    Thank you for your response! In a clean folder, my game was just as laggy as it was with mods. The lowest the FPS went was 10 while running interactions like watching the TV, or in 2-3x speed. And the highest was at 28 when idle. It was still verry laggy in a clean folder. Except the main menu page and loading which was very quick. I will provide the dxdiag bellow

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 months ago

    avocadoes12​  Please let me know how the game runs in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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