first of all sorry for my poor english
every time i time i want to open sims4, game starts for 4 sec and crashes no error just closing
i tried on steam ea app and epic everywhere the same, i have recent updated windows drivers etc
i have no clue what to do. i tried everything from forums and nothing helped
vgdhrsfa Sorry for the late reply. If you have any files in ConfigOverride, please delete them.
Otherwise, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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