Game freezes on opening loading screen or main screen

Whenever I open sims 4 (whether through double clicking the desktop icon, through EA or steam), the starting music will play and the game will either get frozen on the loading screen or will get frozen on the main starting screen. I have to go into task manager and click end task to close sims 4 because even trying to press stop in steam won't do anything. This issue started at the start of the year, so I stopped playing for a few months. Sims 3 also had the same issue. After uninstalling sims 3 on my laptop, I stopped having issues and could play again. However after only a few months of it being functional the issue returned. I had to eventually uninstall the sims 4 to be able to use photoshop on my laptop, but now that I dont need photoshop, I uninstalled it and reinstalled the sims 4, but still have the same issue. I have stardew valley on my laptop as well, and it seems to be running completely fine. I've tried deleting all of my mods and seeing if thatd help but nothing changed. I also renamed the sims 4 file on my laptop so that when i relaunched the sims 4 itd create a new sims 4 file so that I could see if it was an issue with one of my saves, however the issue remained the same. Is there anything else I can try???