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astartegirl Does this happen with no mods or custom content present? Please remove your entire Mods folder and test; you don't need to save your progress.
If that doesn't help, please test a new save, for comparison's sake.
If the new save is affected too, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
thanks - I have no mods and the problems continued in the new save. there's also an issue with kids being unable to get care - nannies don't care for toddlers, kids can't eat, etc.
Dxdiag attached - thank you!
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