5 years ago
Game has stopped working
Whenever i try to open the sims 4, it doesnt open and it says that the game has stopped working. I have a windows 7 and i have tried everything bt it still didint work.
[title edited for clarity ...
@anam06 The issue here is that a Windows 7 dxdiag doesn't list Windows error reports as dxdiags from newer operating systems do, so we have to look for that info somewhere else. Especially given that there's nothing glaringly obvious in your dxdiag, the other info is critical here.
Please try playing in a clean boot. Instructions for Windows 7 are a little way down the page, in a spoiler:
If you still can't play, please check the Reliability Monitor again, specifically looking for not only any errors that mention Origin or Sims 4 but any that happen at the same time as you try to play. And again, if you don't see anything relevant, check back in an hour or two.
Please also let me know what antivirus program, if any, you use.
Nothhing works ☹️(((( . I tried attaching my reliability history but it said that the file is not supported. But there were errors relating to sims in it. I give up