Sims 4 packs unavailable in game?

So yesterday I bought both the high school years and seasons pack from the EA app. i downloaded both of them but when i went into the game only high school years was running and not seasons. I checked the pack selection and seasons was up under the 'owned packs' category but when i tried to press it it said it was unavailable. does anyone know how to fix this? i've cleared the EA app cache, repaired the app, and restarted EA but nothing has helped