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7375001632c4a3a7's avatar
7375001632c4a3a7
Newcomer
11 hours ago

Game keeps crashing and I've tried EVERYTHING!!!

For the love of goodness, somebody help.  I've spent too much money already to just give up.  My game keeps crashing.  I've literally tried EVERYTHING.  I removed all my mods and custom content that didn't help, I've repaired the game files in Steam, I re-named my saves and started fresh, I uninstalled the whole game and re-installed and started completely fresh.  I came to the fact I didn't have enough memory so I bought a SD card, and the game is still crashing.  I'm losing my **** over this, it's driving me crazy.  

crashing
launching

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 hours ago

    7375001632c4a3a7​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    Is Sims 4 currently installed on your SD card, or is it still stored internally?  Don't move the game if you haven't already; I'd just like to know where it is at the moment.

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