Forum Discussion
I do use mods, I already tested it without them and it still happened. I'm playing on PC, which I have now tagged. I've attached the last crash file I got when the game crashed. I did not get any last exceptions during that gaming session.
You can't attach exception and crash files. You need to use an external upload site and link it.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- SimsChick063 days agoNew Scout
- crinrict3 days agoHero+
Do you have a crash file from an unmodded game ?
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
- SimsChick063 days agoNew Scout
I don't have a crash file from an unmodded game because my mods were in when the game crashed. However, I did go ahead and try the clean folder approach that you linked. The only thing is I wasn't actually able to try it the way the post explains because as soon as I loaded up the clean user folder version of the game, I got a "your video card was not found in our database" pop up and the screen was black. Therefore, I couldn't follow the rest of the steps to load into a save and see if the problem was gone or not.