Forum Discussion
You can't attach exception and crash files. You need to use an external upload site and link it.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- crinrict3 days agoHero+
Do you have a crash file from an unmodded game ?
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
- SimsChick063 days agoNew Scout
I don't have a crash file from an unmodded game because my mods were in when the game crashed. However, I did go ahead and try the clean folder approach that you linked. The only thing is I wasn't actually able to try it the way the post explains because as soon as I loaded up the clean user folder version of the game, I got a "your video card was not found in our database" pop up and the screen was black. Therefore, I couldn't follow the rest of the steps to load into a save and see if the problem was gone or not.
- crinrict2 days agoHero+
Could you try a clean install of your graphics drivers ?
Color inversion when switching menus | EA Forums - 13434322 (the problem is not the same but the solution could work in your case too)