Game missing from my library
The last time that I played was Sunday 3/22 and everything worked find, the game, my mods everything. Today the 23th I log in and the entire game and all my packs are gone,
Forum Discussion
Turns out that I need to restart the EA app several times to get my sims game to show in the library
EA_mplsnowCommunity Manager
Interesting Cord59, I'm glad to hear you've got it working!
Hopefully it doesn't happen again, but if it does, it might be worth clearing the EA app's cache as well.
TequilaaSunrisee If you haven't already, please try clearing the EA app's cache after confirming you've signed in to the right account that reflects all your past purchases and play time. Let us know if the issue persists after doing so, thanks!
Thanks for the response. To make it easier, here is what I already tried:
- Restart EA App and PC
- Re-signed into the EA App in the right account
- Started the game (packs are still missing, like all of em)
- Cleared cache of the EA App
- Re-installed the base game + packsI really wanna play rn so i hope u can help me :(
UPDATE:
I looked around the forum and also tried deleting the UserSetting file. Didnt work. Also there are none of my packs in the marketplace either so the game just doesnt realize i have packs
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