5 years ago
Game not launching
I'm so stressed out this has been since the November 17, 2020 update Prior to this update and after the November 10 update my game was running fine.. Packs owned : all (except vampires,starwars,an...
Ok so last night no issues it was working after I did that step of basically factory reset ....this morning it went back to what it was doing which was loading up to the first window with the sims and plumbing then going to a small window bar that when maximized is a white screen....I'm so frustrated this is an expensive game and I'm ready to give up I feel like ea owes me for all I've spent on it because I've had to work on it for 5 going on 6 days when it shouldnt do this after 6 years ....you think they'd know how to fix the issue....
Nothing works even moving the Sims4 folder does nothing. All I know is since this update when I'm in Origin and I try to play Sims4 it will blink and bring me back to the game in my library, repairing does nothing. Everyday I do try to play it records it as the date I tried to play. This is a joke, I'm sure they could fix it if they truly wanted to.
@us3girls1738 and @funkytequila If your games won't open at all, please use this thread:
You can try the steps in the first post, and if they don't work, please post there and attach a dxdiag.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/