Game randomly crashing HELP
My sims started randomly crashing a couple of days ago before the patch and now it's worse. I can play like normal for about a couple of minutes before it freezes for 1-2 seconds and crashes. Here ...
Forum Discussion
Okay so I finally got another error happening in perfmon /rel a couple hours before my sims game was launched and crashed. I added it here.
Description
Faulting Application Path: C:\Windows\System32\taskhostw.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: taskhostw.exe
Application Version: 10.0.22621.3810
Application Timestamp: 32b165e7
Fault Module Name: StackHash_386e
Fault Module Version: 10.0.22621.4317
Fault Module Timestamp: f9f266e7
Exception Code: c0000374
Exception Offset: PCH_37_FROM_ntdll+0x00000000000A0C24
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 386e
Additional Information 2: 386e2c23a9374e63130edca6618df77b
Additional Information 3: 29d0
Additional Information 4: 29d04f80645a2b9c34a38aaaca168f03
Extra information about the problem
Bucket ID: f57326b9769e06093fc0d7757de483c5 (2288065510327485381)
@Magi_al_Moose Did you do the repair install as well? I ask because this error is from a component of Windows, not anything else, and it shouldn't be happening. I'm not actually sure how serious it is, but I'd suggest keeping an eye on the Reliability Monitor for a while to see whether this happens again.
For the Sims 4 issue, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to a Microsoft account or any email address at all. You'll be able to launch the game without reinstalling anything, but your saves and other user data won't be available. That's fine and can be addressed later if necessary.
Community Highlights
- EA_Cade11 months ago
Community Manager
