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tsis4piracy's avatar
tsis4piracy
Seasoned Newcomer
9 days ago

game randomly freezes then becomes a black screen

randomly during gameplay, the game freezes, then a black screen appears, and the game has to be force-quit, happens during live and build mode, don't know about cas. might be a mods issue, but even without them it crashes

 

 

 

specs: rtx 3060, 12th gen i5 13600kf, 16 gigs of ddr4, windows 11 home canary

3 Replies

  • LadyAriancia's avatar
    LadyAriancia
    Seasoned Vanguard
    9 days ago

    Happens to me too since the last update, normally get a white screen tho but then needs to force-quit too. 

  • tsis4piracy's avatar
    tsis4piracy
    Seasoned Newcomer
    9 days ago

    from what i've read on the forums it's mostly white screens, which makes it weird that i have a black screen. 

  • tsis4piracy​  There is a very specific issue causing white screens on a certain type of laptop, which is most of why it's more common than a black screen these days.

    Anyway, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    Please also let me know whether it's feasible to test on a standard build of Windows rather than a beta build.  If you can't easily revert for whatever reason, that's fine, but it would be a useful test.

    I'd like to know what kind of install this is as well: EA App, Steam, Epic, mixed, or something else.

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