Forum Discussion
ysabaeu The one error you did get is from the EA App, and even if it preceded the game freeze by a significant interval, it's still worth addressing because it's a breakpoint error, which should never happen with a properly-coded program. So please do a clean uninstall of the App with Revo Uninstaller (the free version is fine), restart your computer, download a fresh copy of the App installer, and run it as an admin: right-click the download and select "Run as administrator."
For the old Sims 4 issues, I do see you're playing in DirectX 9 mode. Is there a reason for that, and does the game run better in DX11 mode? It shouldn't freeze either way, but if switching to DX11 helps, you wouldn't need to troubleshoot any further.
If it's a matter of your custom content not being compatible with DX11, I believe Sims4Studio has batch fixes for most types of content.
Life stuff put ts4 on the backburner but today I did finally do the clean uninstall of the EA app with Revo Uninstaller and reinstalled the EA app as administrator but the game did the same thing where after a few minutes in live mode it freezes (without the waiting/not responding cursor windows usually does on not responding programs and no pop up either) and I have to open task manager to see that it is not responding to end the program since the pop-up never happens. HOWEVER, after about 20 minutes of waiting for some crash or file to generate I started trying to test/replicate if using the keyboard shortcup to open the NVIDIA overlay menu during this would seem to be the only consistent thing to show in the reliability menu since the game itself doesn't--the NVIDIA app crashes opening the overlay here and windows gives the program not responding options pop up for it and choosing end process does cause the TS4 window to finally go white but nothing else but previously I ran the game without the overlay enabled at all and the game still freezes the same weird way except I never found it in the reliability monitor or saw any changes other than the almost screenshot stuck fullscreen that can't be minimized or even tabbed out etc.
I have several screenshots of the Reliability monitor at the time of crash(~4:00Am was the uninstall/reinstall, 4:53AM maybe game launch? 7:13-14AM nvidia test, ~6:50 was the game freeze not shown alas)
Here are screenshots of the technical details of the critical events:
It's been a while but any futher assistance would be so appreciated. I haven't done the running in dx11 test yet I'd rather not have to unless all else is lost.
Additional details: I run the game in fullscreen with online features enabled, auto-reconect & notifications on also if that effects anything.
- ysabaeu7 days agoRising Novice
I also did the DxDiag shortly after I did the above and ended the game via task manager so hopefully it will be more usefull and/or accurate to the issue this time.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 9 minutes ago
- 27 minutes ago
- 28 minutes ago
- 43 minutes ago
- 48 minutes ago