Forum Discussion

Syxarp's avatar
Syxarp
Seasoned Veteran
3 days ago

Game slow to respond

I play with no mods or cc. I have all the packs. I play on a 2023 ASUS Tuff gaming laptop with nothing on it but the Sims 4. For some reason my game is acting up. First I couldn’t take things out of the geology table and other storages. So I deleted the onlinethumbnailcache folder. Cleared EA app cache and repaired the game. But still had the problem. I uninstalled and reinstalled both game and EA app. Still had the problem. So I completely uninstalled and deleted everything and reinstalled both.  I deleted my saves but kept my tray file which I add to the Sims 4 folder after launching the game fresh. This worked for a while but then it started again with the gemology table being a problem. Now the game is supper slow to respond if it responds at all when I click on a Sim to interact. I don’t really have any screenshots to show you because you can’t see the problem in screenshots. 
My PC and drivers are all up to date. 

lag
never cc or mods

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    13 hours ago

    Syxarp​  Yes, that's what Crin was asking for.  I've moved your post to the PC tech section since it seems more like a performance issue and because your dxdiag has a pile of errors that point to a potential system issue.  Are you getting BlueScreens while playing Sims 4, or in some other specific context, or do you not know when they happen?  They're definitely happening; the question is in what context.

    As for the game itself, do the problems only occur when you introduce or have your sims start interacting with a gemology table?  As in, if you never use this feature, do your saves work fine indefinitely?

  • crinrict's avatar
    crinrict
    Hero+
    3 days ago

    Hi Syxarp​ 

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

Recent Discussions