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Snoozenlose's avatar
Snoozenlose
Newcomer
8 months ago

Game will not load; stuck on launching game from EA App

This has been happening for a couple weeks but I haven't had time to fix it till now. I have; Cleared caches Cleared save file, cleared all mods, cleared the Sim folder from documents Repaired E...
crashing
ea app
launching
puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

Snoozenlose​ ambee2486​  What exactly do you see when you try to play?  Stuck starting to launch is different than stuck on the first loading screen, for example.

Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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