Hi! I’m having issues with my game, I’ve uninstalled, re installed, repaired the game several times and still saying at the launch “some of your files are corrupt, but a simple repair should do the trick”…my patience is wearing thin! Can someone please help me, the amount of money spent on this game is ridiculous and I can’t even play it! I have no CC or MODS, not sure if the most recent update has caused it 🤷🏽♀️
AllysonMaddison Where is the game currently installed? You can check in the EA App, under Sims 4 > Manage > View properties.
Please also let me know what antivirus you use.
puzzlezaddicthiya! I use windows security, do you think that could be the problem? Cos I was thinking that myself!
the game itself is installed in C:\Program Files\EA Games\The Sims 4
AllysonMaddison Windows Defender shouldn't be an issue, nor should the install location. But I would suggest doing a clean uninstall of the game with Revo Uninstaller (the free version is fine) and reinstalling to a different location, specifically a new folder created for only this purpose. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games. More details are in the accepted solution of this thread:
[CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673
Anchors don't work on this site at the moment, so use ctrl-F to search for revo and jump there.
If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
puzzlezaddictI've uninstalled using revo, but it wouldn't allow me to create a file as you suggested 🤷♀️ i'm not very computer savvy and haven't a clue what i'm doing. Its currently installing, i'll see what happens after and if not working i'll do dxdiag.
