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Fengjui's avatar
Fengjui
Seasoned Veteran
23 hours ago

Game won't launch after play from the EA app

I'm having problems of launching the game after clicking play from the EA App.  I worked fine last night.  It not today. I've tried repairing the EA app, uninstall and reinstall the EA app and it still does it. I also got rid of my mod in my Sims4 folder.  Is there anything else I need to get rid off. 

 

 

3 Replies

  • This has been happening to me too, and when it does start it crashes to the desktop. Then if I try to open it again the EA App says there's a problem on their end and to try later...this has been happening all day. I posted a longer description in another thread but I have literally tried everything suggested to get into my game and can't. Do you by chance have Nvidia as a GPU and did you update yesterday?

  • Fengjui​  Does it help to restart your computer before playing?  If not, try removing or renaming the entire Sims 4 folder in Documents > Electronic Arts.  You don't have to delete it; this is just a test.

  • Fengjui's avatar
    Fengjui
    Seasoned Veteran
    2 hours ago

    What I did, is that I uninstall the Curseforge app and then uninstall my Sims 4 game followed by the EA app. I then rebooted my computer and reinstall EA app and the Sims4 and so far no problems well except for the Sims Delivery Express error message that keeps popping up.