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Anonymous's avatar
Anonymous
8 years ago

Games freezes and screen goes black

Having an issue playing the game.  Every so often the game will freeze up, the screen will go black for a second or two then it will come back and I can continue.  This happens randomly, but often, t...
pc
Anonymous's avatar
Anonymous
8 years ago

Here it is.  Any help you could provide would be greatly appreciated.

**********Edit**********

Also noticed I'm getting a "TS4_x64.exe is being blocked from accessing the graphics hardware" in my notification center. I'm sure this probably has something to do with my issue.

crinrict's avatar
crinrict
Hero+
8 years ago

I see quite a few of these errors in your DxDiag

+++ WER1 +++:
Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 9d5e2004-3662-4666-842c-4228c8e96397

Problem signature:
P1: 141
P2: ffffb707d96d9010
P3: fffff808b4a3f7f8
P4: 0
P5: 23cc
P6: 10_0_15063
P7: 0_0
P8: 768_1
P9: 
P10:

Looks like there's some kind of issue with your graphics card (also the message you get points towards that). 

Have you run a hardware check ?

I can't really provide any help for these kinds of issues so tagging @roberta591 to see if he can assist you further.

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