Glitching and stucking on load screen
I don't know if this started with the Grim Reaper event or with the switch to DirectX update but my game started lagging terribly. Sometimes I'm stuck on the loading screen for minutes until I close the game from the tool bar. If I manage to make it through the load screen, the gameplay glitches and lags and it getting on my nerves. How can I fix this? Could it be a PC problem? I've been using this laptop for 3+ years and never had a problem like this before in the game so I can only guess it's a game thing.
Thanks in advance!
iBubblezz Does the lot you're trying to load use the Off the Grid challenge? If so, remove it in Build mode (which you can access directly from Manage Worlds). OtG is broken at the moment.
Otherwise, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If the game gets stuck again, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.
