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Pointless06451's avatar
Pointless06451
New Rookie
2 months ago

Going into Live Mode Crashes Game After May 27 Update

I have removed my two mods (Command Center and Zerbu All Worlds Residential) and also repaired the game. I have restarted the computer after doing so. This happened after the May 27, 2025 update.

Every time I enter Live Mode, the game gets stuck and either crashes or just freezes, prohibiting me from closing Live Mode and returning to the game. 

15 Replies

  • WendyFallenAngel​  I didn't suggest you update your drivers, I suggested you do a clean uninstall and reinstall.  If you haven't yet, please do that now.  There's a real need for DDU here.

    KatieGez​  Does this happen with no mods or custom content?  Please test if you haven't already and let me know.  I've seen a number of reports of this but no confirmation (yet) about whether it happens without mods or cc present.

  • WendyFallenAngel's avatar
    WendyFallenAngel
    Seasoned Traveler
    2 months ago

    @Puzzleaddict no need to be snotty, I did an uninstall/reinstall I just didn't feel I needed to put a step by step account of updating my drivers. My partner is a systems analyst so you can be sure I did it correctly 🙄

  • WendyFallenAngel​  I wasn't being snotty, I was trying to emphasize that updating is not the same thing as clean-uninstalling and reinstalling.  That's a distinction lost on some players who post here, and they tend to say they "updated."  There was nothing in your post to indicate that you did in fact use DDU, and I would have no way of knowing how much tech knowledge is present in your household.

    If the crashing is still present in a new save, with no mods or custom content, and you still want help on this site, feel free to post a new dxdiag.

  • PigDemon17's avatar
    PigDemon17
    Rising Newcomer
    2 months ago

    Hi, I'm having the same issue as listed above -- while playing a custom scenario in City Life, the option for build mode disappears after I enter live mode. Other UI also disappear, and each time I have to save, quit, and enter the game again, but it doesn't fix the problem. For better explanation, halfidentity​ posted a link experiencing the same bug.

     I ran dxdiag and there were no issues with anything. Let me know if you have any other ideas, thanks!

  • PigDemon17​  I don't see anything in your dxdiag that looks like it needs to be fixed.  So if you're only seeing the disappearing UI issue, please post in the thread that covers that.  This thread is about crashing too, and that's why it's in the PC tech forum rather than the Bugs forum.

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