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madisonisaw's avatar
madisonisaw
Newcomer
19 hours ago

Household issue

I am having an issue with my households loading into the world. I am able to make the sim and build a house, but it will not let me move the household into the house. I have no idea what to do. I have very little mods as well. 

1 Reply

  • madisonisaw​  Please remove your entire Mods folder and try again.

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

    If you still can't play, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.