Forum Discussion

BluePrincessXX's avatar
BluePrincessXX
11 years ago

How do I find the product key on the sims 4 disk version?

Yesterday I had refreshed my computer, which meant I had to redownload my sims 4. Today everything downloaded and installed okay, but when I put the disk into my computer a screen pops up and asks me for my product key. I've tried typing in the product code, whish I thought that's what it was talking about but I guess it wasn't. And ive looked onto the back of the disks and everything, but I have no idea what its talking about. Please Help ASAP!

pc

7 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    If it is the disc you should have a paper inside the box with the key code. thats what I did

  • Anonymous's avatar
    Anonymous
    9 years ago

    u should contact EA and they will tell u

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    You are answering a three year old thread, It is highly unlikely that amywigs101 will see it as she is not a regular poster.

    If you bought the game on Disc then there will be a code in the package that you need to use. If it is not there contact the seller for an exchange or a refund.

  • cheezynachos99's avatar
    cheezynachos99
    6 years ago

    i bought the cd new frim the shop but cannot find the product code. even if it is there i cannot see it, where is it 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    To echo JP here, this is an old thread. For current issues it's best to create a new thread for relevant advice. I'll close this here in the meantime to limit further necroposting. Thanks.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,474 PostsLatest Activity: 55 minutes ago