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nicoleepiperr's avatar
nicoleepiperr
Seasoned Newcomer
2 days ago

Sims gone from home page

the photo of the sims is gone on the home page as if it's my wifi but it's not. I click Resume Game and I am stuck on the worlds page and it says error. I looked up how to fix but all I found was to clear the cache. That didn't help

[CM edit - descriptive title]

5 Replies

  • Hi nicoleepiperr​ 

    are you using mods/cc ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • nicoleepiperr's avatar
    nicoleepiperr
    Seasoned Newcomer
    1 day ago

    Hi! No I’m not that I know of. Is the “cas.fulleditmode” considered a mod? Or the “motherlode”?

  • nicoleepiperr's avatar
    nicoleepiperr
    Seasoned Newcomer
    20 hours ago

    Forgive me as I'm not new to the game but to these issues. I do have sims in the detective career but how is that a possible cause? I am unaware what lastexceptions is. Thanks