No save sims on front page

same, i had the mods disabled; i even tried moving the mods folder out, but nothing—the household doesn't appear in the main menu

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.

If you are using mods, please try a clean folder approach

📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428 

crinrict​ 

Sorry, I was a bit frustrated when posting, this happen on old saves and new clean start fresh install

I've noticed that as well. I'm using both mods and CC, which were automatically disabled after updating the game yesterday. This morning, I temporarily removed two of the mods that I'm using to test this glitch.

Main menu with SimMattically's Refreshed Main Menu: Cherry Blossom mod (which was updated yesterday) and SulSulDUCK's font replacement mod.

Main menu without the aforementioned mods.

Same here. No mods, all CC removed.

Did you all delete you cache files ? I can't duplicate this.

yeah, i deleted the cache files, repaired the game, and cleared the EA cache as well; i tried starting a new save and, initially, the household appeared in their default pose in the main menu, but then it disappeared when i restarted the game

crinrict​  not sure about all cache files after fresh install game folder/ by rename old TheSim4 folder to TheSims4 old to click play after let eaapp build a new TheSims4 folder and happens

Game version 1.125.59.1030DX11