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Lilly376's avatar
Lilly376
5 years ago
Solved

I can't merge my households

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? All packs except Journey to Batuu
Steps: How can we find the bug ourselves? I have two sims who are engaged, but in different households. I can't get them to join households. I've tried marrying them, asking to join household, and merging the households in manage households but every time I've merged the households and clicked the tick, both the tick and x to close the window grey out and it just doesn't do anything. I can still click around the merge households window while these are greyed out. I have disabled my mods and this still occurs.
What happens when the bug occurs? I can't merge my households
What do you expect to see? I expect to be able to merge my households
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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  • Lilly376's avatar
    Lilly376
    5 years ago
    @crinrict I have not. I ended up using the debug menu (shift click) and add to family and this just brought the other sim straight into my current household. I'm not sure if that menu item is a Sims 4 specific function or MCCC though.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • rostsit's avatar
    rostsit
    Seasoned Ace
    11 months ago

    I have the exact same 2020 bug in the latest version of the game in 2024.

    This should be moved to the bugs section

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