I can't open the Sims 4, all that happens is a tiny window appears.
So every day I log into origins, go to My Games, click on The Sims 4, and click play.
I have played 100 successful hours of this game. I love The Sims 4!
But about two days ago, (A few days after I installed The Sims 4 Get to Work), I log on, Click play, but all that happens is this tiny window in the top left corner appears. The only thing the window displays is a minimize button, a maximize button, and an X to close it. The maximize button is greyed-out so it does nothing whenever I click on it. If I click on the X, it says "The Sims 4 is not responding" and there are two options: Wait for the program to respond or Close the program. I have tried both multiple times. I have tried repairing the game several times, and restarting my computer. I have cleared the Cache, and searched all over the internet for a solution. I even asked a friend (Who is kind of experienced with computers) for help, and they couldn't figure it out either. I have no mods or custom content installed whatsoever, and I never have. The only expansion packs I have are the free Christmas one and The Sims 4 Get To Work.
The Sims 4 used to run fine for me. I have had this issue once before, and I resolved it but now I can't remember how I did it....
Can someone please help me! The only thing I haven't tried is to uninstall and reinstall the game, and I will only do that if there is no other option.
I would greatly appreciate if someone could help me!
I am using a Windows 8, pavilion, Beats Audio laptop. If you are on Windows seven or even XP or Mac, I would still like to hear what you might know about the problem. Thank you 🙂
Hi there,
It's interesting that your Origin wants to update almost every time when you turn it on. There could be an issue with Origin itself. Try to uninstall it and then clean your registry - http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/ Then try to download and install Origin again - https://www.origin.com/en-us/download and let it update.
After this is done, please follow the steps do disable Origin in game again and reboot your computer afterwards. Let us know if that helped 😕mileywink:
