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Anonymous's avatar
Anonymous
10 years ago
Solved

I can't open the Sims 4, all that happens is a tiny window appears.

So every day I log into origins, go to My Games, click on The Sims 4, and click play. I have played 100 successful hours of this game. I love The Sims 4! But about two days ago, (A few days after I...
pc
  • smtrax01's avatar
    smtrax01
    10 years ago

    Hi there, 

    It's interesting that your Origin wants to update almost every time when you turn it on. There could be an issue with Origin itself. Try to uninstall it and then clean your registry - http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/ Then try to download and install Origin again - https://www.origin.com/en-us/download and let it update. 

    After this is done, please follow the steps do disable Origin in game again and reboot your computer afterwards. Let us know if that helped 😕mileywink:

  • smtrax01's avatar
    smtrax01
    10 years ago

    Hi there, 

    It's interesting that your Origin wants to update almost every time when you turn it on. There could be an issue with Origin itself. Try to uninstall it and then clean your registry - http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/ Then try to download and install Origin again - https://www.origin.com/en-us/download and let it update. 

    After this is done, please follow the steps do disable Origin in game again and reboot your computer afterwards. Let us know if that helped 😕mileywink:

    • Anonymous's avatar
      Anonymous
      10 years ago

        Thank you! It worked perfectly.

      I followed the instructions just as you said and now my game works again :D

      Thanks for the help. 

      • smtrax01's avatar
        smtrax01
        10 years ago

        No worries,

        I'm really glad it worked and wish you happy simming 😕mileyhappy:

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