Forum Discussion
212 Replies
- Zasz_Zerg4 years agoRising Ace
Will registered keys during the 28th july and 8th september grant the pre-order bonus? We have been through a similar thing when cottage living came out. Just want to know if the disaster will be avoided this time.
- daikoyu4 years agoSeasoned Ace
Something can always go wrong. I would just say if you don’t get the pre-order items, then I would rather complain fast and don’t wait before the action is finish.
@mhdrmlekoo contact customer support for assistance some people aren't getting their pre-order bonuses
- MHDRmlekoo3 years agoNew Adventurer
I've been told to wait till 20.00 EEST to actual official release (which I always forget is not in the morning).
I'll see what happens then 🙂
- SimmerStar43 years agoRising Ace@mhdrmlekoo Yes, most likely the bonus content won't appear in game until the pack is officially released.
- MHDRmlekoo3 years agoNew Adventurer
It's almost 1.5h after release and sadly I still don't have the items...
I guess I'll contact support again.
- SimmerStar43 years agoRising Ace@mhdrmlekoo Might be worth contacting them again, yeah. It's also possible it's not until it's available everywhere? As far as I'm aware, it's not available in every region yet.
@mhdrmlekoo the pack is unstable at the moment there seems to be issues with build mode alongside issues with game stability freezes/crashes and save files not loading
- Zasz_Zerg3 years agoRising Ace
So, release day is here, people got the expansion via keys... and no pre-order content.
- EA_Solaire3 years ago
Community Manager
Hey all,
The teams are aware of the missing pre-order content and are currently investigating. I'll update the thread here once we have more info on this.
Thank you for the reports!
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