I'm still in contact with the store I ordered my box at, poked multiple points of contact and something actually seems to be happening... But I have no proper information yet, so only keeping my fingers crossed for now.
The store I ordered my box at had the promo picture up on their website when I placed my order on the 22nd of July. According to their helpline employee they removed it on release because they only offered it for preorders... Which is weird considering EA webiste states it's not only for preorders but for everyone registering their game before 8th September. But also they already ran out of the boxes online it seems, so maybe they just had a limited number. Who knows. They still haven't explained it to me properly yet...
@mhdrmlekoo It seems that codes are limited per store? There is so much disinformation and chaos made by EA it seems.
Because on their website is "Redeem code for packaged Product by September 8, 2023 to receive bonus content."
But retail stores have written that you must redeem it before 08.09.2022 !
@EA_Cade
Community Manager
