@YourMoonsickness I belive the item was a preorder bomus that is you bought the game before it was released. I'm not sure exactly how it worked but many people who pre-ordered did not get the bonus. I do not know the requirements to get the bonus but there some issues. EA is aware of the issue and some changes were made. As tjis is a public forum this issue can not be addressed here. You will have to contact an EA game consultant for more information.
The items are order bonuses if you buy the DLC before september 8th. At least it is written on steam and i also saw it on the page of the DLC
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