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xice_butterflyx's avatar
xice_butterflyx
12 months ago
Solved

Infinite loading screen - Incompatible packs?

Game version (updated 18/09 - I tried getting the version code, but in my GameVersion.txt it only says: " ⸱〱⸹㠱⸵〱〳" - I tried deleting it and restarting the game but it's the same again) Game type:...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
12 months ago

@xice_butterflyx  This lastexception includes the usual Off the Grid-related error.  So please make sure that the lot challenge is actually gone.  (Load the lot in Build mode to check.)  Please also delete this lastexception and upload the new one you get, if you get one at all.  It's possible this one includes older data.

xice_butterflyx's avatar
xice_butterflyx
12 months ago

@puzzlezaddict I can't load the save at all to change the lot traits, but I always play with the offgrid lot challenge (like in all my builds), is that the problem on its own? Should I not use it to avoid future issues in general if this game can't be restored at all? (I didn't know there was a usual offgrid related error).

That is LE I get now when I try to load the save, since I can't load anything new for that game I guess it makes sense it includes older data?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    12 months ago

    @xice_butterflyx  Yes, the Off the Grid challenge is an issue right now:

    https://answers.ea.com/t5/Bug-Reports/OPEN-Off-the-grid-lot-challenge-keeps-lot-from-loading-Error-109/td-p/14051036

    That's why I asked you to remove all lot traits and challenges (in case it's called something else in Spanish) in post 2.

    Can you click Load Game, rather than Resume, and load into Manage Worlds?  If so, you should also be able to load the lot in Build mode.

    • xice_butterflyx's avatar
      xice_butterflyx
      12 months ago

      @puzzlezaddict Thank you, that worked! I tested other saves and only one of the crashes, but it hasn't generated a lastexception file?

      The save that crashes doesn't have the offgrid challenge but it does have CC (it's the only one that is causing problems with the CC included, even if other saves also have CC they are opening just fine). Am I correct to assume some of the CC is corrupted then?

      For the offgrid issue, should I take it out of all my lots?

      I'll also check the offgrid conversation in case there are any further solves!

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        12 months ago

        @xice_butterflyx  You're right that the cc is a primary suspect, but it's not the only possible cause of the issue.  So remove your Mods folder and see whether you can load that save or lot.  You don't need to save your progress overall, but if it works, you may want to save a copy of the lot itself in this no-cc state.

        You should take the Off the Grid challenge off any lot you want to play until the problem is fixed.  When it is, the bug thread will be updated, so you can check it after each patch, or read the patch notes when they're released.

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