Initialization Error after Updates
Every time there is an update I get an initialization error and the game won't start. This is bull sh**. I never know if this game is going to play or not and half the time I lose the work I had do...
Forum Discussion
EA_Cade
Community Manager
Community ManagerHey kellenvh,
We have some basic troubleshooting steps that tend to resolve most of these issues post-patch, could you confirm that you've tried them all please?
- Clear EA app cache:
- Go to the EA app’s menu.
- On Windows, select the three dashes in the far-left corner of the EA app.
- On macOS, click Help at the top of the screen, then choose App Recovery.
- Scroll to Help.
- Click App recovery.
- Select Clear cache.
- Go to the EA app’s menu.
- Clear Sims 4 cache:
- Go to: Documents\Electronic Arts\The Sims 4
- Delete the file named localthumbcache.package
- Remove mods/CC temporarily:
- Rename the entire Mods folder to something else and test launching.
- Rename the entire Mods folder to something else and test launching.
- Repair game through EA App:
- Right-click The Sims 4 > Repair.
- Right-click The Sims 4 > Repair.
- Update GPU drivers:
- Disable overlays:
- Disable EA App, Discord, Steam overlays if active.
I've tried your steps, and I'm still having the initialization error as well.
it worked for me. but I'm running the game on a Mac but I supposed that if the game saves was the issue that the solution would be the same for Mac and PC users
If it helps, this is the error message.
Community Highlights
- EA_Cade8 months ago
