Initialization error at start up

I'm having the same issue with mine. I tried to clear the cache file and repair the game. Still no luck😔

NaanBaum  This error is typically antivirus-related, so please set exceptions in yours for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in.  Set an exception for EADesktop.exe as well.

You may need to repair the game first.