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KayliH's avatar
5 months ago
Solved

Island Living download crash

Hi everyone, I have been using a 3TB external hard drive for my game for about 6 months and have no issues until now.  This morning my game crashed and when I tried to relaunch it all I got was a b...
  • puzzlezaddict's avatar
    5 months ago

    @KayliH  If you use a third-party antivirus, please disable it, temporarily of course, and repair Sims 4 (under Manage), then try again to download Island Living.

    If this doesn't help, please let me know whether there is any other data on this drive you don't want to lose.  The simplest approach might be formatting the drive, but that means erasing all its data, and there are workarounds if you'd rather not do this.

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