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simplyyzoe's avatar
simplyyzoe
New Rookie
1 day ago

Issue with launching game

Hello!

I'm having this super weird issue after updating my game, all my mods are updated and cc too (none are broken) but my game won't launch, it does tell my game is launching but when looking inside task manager the mb data doesn't move and gets stuck at 1511mb...

Now what I did was the 50/50 method thinking it should be a broken cc since game launches with just mods in but as i removed and added slowly cc back the game launched and eventually launched with all the cc and mods in but doesn't launch if I don't do this beforehand ??

Did anyone have this issue too after updating? All I find online is the "fail to launch message" which I do not have...

ea app
launching
updates

6 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 hour ago

    simplyyzoe​  At the moment, does the game ever load properly with all your mods and custom content present?  This could be a question of load order, which is difficult to diagnose, but at the heart of it is a mod conflict of sorts.  So you could test for conflicts, using the 50/50 method twice (to find the first mod that's conflicting, then the second one as you test all your mods and cc against the first one).  BUT you'd only consider the test to be a pass, as in, no conflict, if the game loaded properly several times in a row.  I understand this is tedious, but the alternative is to ditch most of your mods and cc for now.

    Separately, if the game doesn't start properly only when you haven't restarted your computer since the last time you played, that alone could be the issue.  So please restart after each test.  Or you could simply close the EA App and kill the EABackgroundService in the Task Manager's background processes list.

    5ymneypfs1yu​  Please create your own thread.  This particular thread seems to be an issue with mods or custom content, so the troubleshooting here wouldn't apply to you.  Attach a dxdiag to your new thread.

  • 5ymneypfs1yu's avatar
    5ymneypfs1yu
    Newcomer
    9 hours ago

    i have no mods or anything just installed it and im having the same problem

  • simplyyzoe's avatar
    simplyyzoe
    New Rookie
    18 hours ago

    I will try that and get back to you ! Hopefully this will work

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 day ago

    simplyyzoe​  Does it help to remove the entire Mods folder and let the game generate a new one, then add your mods and custom content to that?  Please try if you haven't already.

    Please also check your antivirus for recent actions involving Sims 4.  If you use Windows Defender, you'll need to check Controlled Folder Access specifically.

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