I recently purchased an external harddrive. My sims 4 shows game downladed and all add-ons installed yet when I launch the game within EA App usinging my external harddrive or not none of my expansions packs are showing yet they are saying its installed. I cleared EA APP cache, uninstalled then re-installed the game, the app and still no luck PLEASE HELP
Jazzie0687 Does your computer run Windows or macOS? This is a common issue on both platforms, and the corresponding master threads are here:
[CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673
Sims 4 packs aren't loading in game | EA Forums - 7507537
I have a Dell (Windows)
Jazzie0687 Right, then please follow the instructions in the first link.
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