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SMG0133's avatar
SMG0133
Not applicable
5 years ago

Jungle Adventure Not loading world

I bought Jungle Adventure as a part of a pack a few weeks ago. When I go to BB mode in manage worlds the map loads for Selvadorada but none of the buildings/rental properties/common areas load. When I hover over the different areas of Selvadorada, there is no text, only question marks. In other worlds I do have access to CAS and BB items for Jungle Adventure but I cannot book a vacation/send or build a sim in that world. I do play with CC and mods, but I have tried troubleshooting the problem by deleting my mods folder and reloading the game and still, there is no world. 

Is there anything that can be done?

1 Reply

  • Hi @SMG0133 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.