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Selda27 Try playing with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Let me know whether this helps with either issue: the long loading time or the bad performance.
If loading your main save still takes too long, try a new save, for comparison's sake. Please also try clicking Load Game and selecting your main save, but a different household within it.
- Selda272 months agoRising Novice
puzzlezaddictI tried everything you suggested. Everything loads faster but gameplay remains the same. In addition, I started a new game while offline to see if here's a difference, and same thing. I'm baffled.
- puzzlezaddict2 months agoHero+
Selda27 Please try playing in a clean boot, still offline:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing. If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
If it doesn't help, please look for a new error in the Reliability Monitor that happened during this play session. If you don't find one, that's fine, it's also good information.
- Selda272 months agoRising Novice
puzzlezaddictThis recommendation actually worked! I'm honestly not sure if any of the programs I selected had anything to do with solving the lag so I screenshot the programs and will attach them. The only 2 that aren't in the screenshot is a program called "overwolf updater windows scm" - no idea what that is, "quick search service", and "windscribe service" which is a vpn app I use sometimes (most times its off). My only question is, will I have to do this to play the game going forward? Do I have to stay offline and play in clean boot?
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