Forum Discussion

Re: Sims and buildings deleted from the library

After the newest update my entire library is gone. Like everything. And most of the stuff did not involve CC. I tried deleting my mods. And I just spent hours going through my files and trying to figure out how to restore it. Nothing has worked. Please I need this fixed.

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 hours ago

    syeombyeol​ iizzbee​  The items that show up in your in-game library are stored in the Tray folder in Documents > Electronic Arts > The Sims 4.  Is this folder empty?  If so, that would explain why your content disappeared.  In that case, please use this guide to missing user files to search for your Tray files:

    ⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780

    The guide also covers files that are present but renamed and therefore can't be read, but things can get complicated when some files are missing and some are not.  So if you're not sure what you're looking at, feel free to post a sample screenshot or two of the Tray files.  Sort the folder by modified date first so all files from a given item are grouped together.

  • syeombyeol's avatar
    syeombyeol
    Seasoned Novice
    5 hours ago

    i found these files in the tray files folder and they match the times where i saved the household i was working on at the moment. i read the whole guide but im still not sure what to do with them now

  • iizzbee's avatar
    iizzbee
    Newcomer
    4 hours ago

    My tray file folder is not empty. I went through my computers files to see if per chance the last 5 years of content had somehow been moved but had no luck. My tray files correspond with my gameplay as of last night (or 2AM 3/17 CST) but then when I go to my actual library none of the saved lots/households/etc... is there.

  • iizzbee's avatar
    iizzbee
    Newcomer
    4 hours ago

    Girl same like actually hello give me my stuff back.