Forum Discussion
After the newest update my entire library is gone. Like everything. And most of the stuff did not involve CC. I tried deleting my mods. And I just spent hours going through my files and trying to figure out how to restore it. Nothing has worked. Please I need this fixed.
syeombyeol iizzbee The items that show up in your in-game library are stored in the Tray folder in Documents > Electronic Arts > The Sims 4. Is this folder empty? If so, that would explain why your content disappeared. In that case, please use this guide to missing user files to search for your Tray files:
⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780
The guide also covers files that are present but renamed and therefore can't be read, but things can get complicated when some files are missing and some are not. So if you're not sure what you're looking at, feel free to post a sample screenshot or two of the Tray files. Sort the folder by modified date first so all files from a given item are grouped together.
- syeombyeol2 hours agoSeasoned Novice
i found these files in the tray files folder and they match the times where i saved the household i was working on at the moment. i read the whole guide but im still not sure what to do with them now
- iizzbee1 hour agoNewcomer
Girl same like actually hello give me my stuff back.
- iizzbee1 hour agoNewcomer
My tray file folder is not empty. I went through my computers files to see if per chance the last 5 years of content had somehow been moved but had no luck. My tray files correspond with my gameplay as of last night (or 2AM 3/17 CST) but then when I go to my actual library none of the saved lots/households/etc... is there.